Allstate® insurance claims
easy claims for life's
not-so-easy moments
Get the support and answers you need, from information about specific types of claims to how to go about filing one.
What to expect when you file a claim
1. File your claim
Tell us what happened and sign up to stay connected with text messages. If this is an auto or motorcycle claim, gather any photos of the vehicles involved, license plates, and the accident scene—if it’s safe to do so.
2. Inspect damage
Providers within the Allstate Good Hands® Repair Network can set you up with a quick and easy inspection and repairs.
3. Begin repairs
We’ll work directly with your shop or contractor to cover the cost of covered damage found. Lifetime guarantee on repairs if you chose a provider within our trusted network.
4. Receive payment
We’ll pay you, or the repair vendor of your choice, and keep you informed throughout the process.
Beyond the basics
Get detailed information about your specific type of claim.
Additional resources
File or track
Manage your claim, at anytime from anywhere.
Disaster recovery
Get the help you need to put your catastrophe behind you.
Services for vendors
Where medical providers and third-party carriers can connect with us.
Identity restoration
Learn about your plan, how to report fraud, and more.
Still need help? Visit Allstate’s support page for more information.